Frequently asked questions

Frequently asked questions

Questions you might ask about our services

Will I be charged when I register?
The registration is free, however, the services we offer do have a fee.
Which services do we offer?
The services offered by MedicusUnion are: - Video consultations with physicians - Translation services including assistance of a simultaneous interpreter during online consultations and translation of medical findings - Evaluation of radiological examinations - Organization of medical treatment abroad
Who are the doctors on MedicusUnion?
All physicians of MedicusUnion are licensed and specifically selected doctors, who are characterized by top-quality education, extensive experience and a patient-centric approach. With high ethical standards and international recognition, they provide quality medical care. Entrust your health to the hands of experienced professionals and make the right choice for your well-being.
Can doctors on MedicusUnion treat an emergency?
No. If you have an emergency, call the emergency services phone number in your country or visit the nearest hospital.
Does MedicusUnion have a mobile App?
Yes, all our services are also featured in our mobile app available on the App Store and Google Play.
Who do I contact if I have a question?
If you do not find answers to your questions in our FAQ, please contact our support team: https://www.medicusunion.com/contact-us
Will I be charged when I register?
The registration is free, however, the services we offer do have a fee.
What are the costs?
Video consultation and radiological evaluation costs vary based on service type, chosen tariff, and individual preferences. Find detailed pricing in physicians' profiles on MedicusUnion's website https://www.medicusunion.com/doctors Contact Support Team for pricing on organizing medical treatment abroad. If needed, we also provide professional interpreters for video consultations and translation of medical reports. The price depends on the chosen language and is indicated when booking the service.